Payments FAQ’s

When is rent due?

Rent is due the 1st of every month.

How can I pay my rent?

Rent will be accepted by VanEstates Property Management at 1421 E. Cooley Dr., Ste. 5, Colton, CA 92324. There is a rent drop box also located at our office for after hours payment of rent-checks only-No Cash. Rent payments may be mailed-in also, and will be accepted with no late fee if postmarked by the second of the month. Please specify the address to your property in the memo line of the check. We also provide an online payment option.

Can I set up automatic deductions from my bank account?

Yes! You can set-up an automatic payment and never again have to worry about slow mail or late payments. You don’t even have to think about your payment, Automatic (ACH) payments automatically deduct the current amounts due on the payment due date. The ACH payments will continue until you cancel it. All you need is fill out the Pre-Authorized Payment Agreement, which can be obtained at our office. Return the completed form to VanEstates Property Management along with a voided check at least 10 days prior to your first payment and you’re all set!

What is the late fee policy and eviction process?

Rent is due on the first of every month. There is a three-day grace period. The rent is considered late after the third of the month and a late fee is then assessed. The late fee is Thrity five dollars ($35.00) a day, each day the rent is late and is due with the rent. If your rent is short, there will be a late fee incurred.

If you are late on your rental payment you will receive a Three Day Notice to pay as required by Tenant Landlord law. This legal notice will explain that if you fail to pay your rent within the three-day time frame indicated within this letter, VanEstates Property Management will begin eviction proceedings in the local courts.

VanEstates Property Management’s policy is to only file in the courts for a judgment/eviction once per tenant/property during the term of a tenant’s tenancy. Once VanEstates Property Management files in court for a judgment, the tenant must bring their account current and pay all outstanding rent, late fees, legal fees, outstanding utilities and any outstanding balance owed in their account.

If the tenant fails to pay rent a second time and requires a second court filing for a judgment or eviction, VanEstates Property Management will proceed to file in court even if the money is tender to satisfy the rent, with the intention of evicting the tenant.

How does VanEstates Property Management handle Utility Billing?

Applicants must put all gas, electricity, water, and trash into their names BEFORE keys will be given at lease signing. If you are putting a security deposit down on a home, ask for a list of utility phone numbers so you can schedule them in your name effective your desired move in date. At lease signing we will ask you for confirmation numbers or receipts from the utility companies and we will call to verify that all utilities have been placed into your name before keys will be released.